Introduction to On Demand Food Ordering
The world is changing at a great pace; people want everything to be quicker, more inexpensive, and more accessible. In this digital globe, people demand everything to be online.
For these causes, the food ordering and delivery business have become very popular. Food businesses ranging from small bakeries to big restaurants are carrying their business online, to take their sales to the next level.
Did you know? 51% of US consumers are utilizing an online delivery service to buy a meal? According to research, 31% of consumers are using such food delivery apps at least twice a week. As per stats, Restaurants are getting 20% higher value orders then they get orders in the store.
Right away if you are willing to see excellence with your on-demand food delivery App. You won’t get disappointed with some tips from us.
Let’s begin,
Begin with the Small Scale
For on-demand food delivery startups, one thing you should follow is to start with a small scale as if you start with a large scale it could be overwhelming for you as a business owner. Nevertheless, the business can be strengthened by eliminating overhead expenses on a small scale.
Target a smaller area and then expand
It’s always better to target a small area where you can better handle customer & restaurant flow. It helps you to identify the flows & strength of your app. Embark with a small number of restaurants & fix delivery range. It will give you popularity soon. Best on-demand food delivery app such as Zomato, It started its services in New Delhi then slowly expanded through India & across different nations.
Essential features of on-demand food delivery app:
Admin panel:
The admin needs an online portal through which they can handle different sections with a single dashboard including customers, delivery agents, and shop owners. Notification needs to be sent about order status to responsible parties. Also, Management of complete earning of the on-demand delivery app is one of the decisive features.
Attractive User Interface:
Whether you think it or not, but the user interface is the main function that decides the success or the failure of a mobile application. If the UI is not attractive as well as simple or takes more time to load, users will lose interest in the app and move on. It is noted that more than 50% of users will not open the app a second time if the user experience was not good. So, employ the finest software development team out of the market.
Push Notifications:
Push notifications can be about a new offer or discount, important news of an industry, app updates, and important reminders. It is the best way to retain your customers engaged in real-time.
Real-Time GPS Tracking for Food Ordering and Delivery:
It is one of the best features of an on-demand food delivery app, as customers can easily track the food approach and know the estimated time of delivery and at the same time, restaurants too can know about the delivery status of an order. Also, Delivery boy can easily deliver the orders on time, without any hassle or address lookouts.
Multiple Payment Integration:
It is noted that 80% of people who order food online prefer cashless payment. In such scenarios, make sure your food delivery app provides multiple payment options such as Google Pay, Amazon Pay, IOS Wallets, PayPal, Credit/Debit Card payments to your customers.
Rating and Reviews:
Make sure your on-demand food delivery app allows your customers to rate every restaurant and add reviews about the quality of food dished up by different food joints. As positive reviews can help to raise your brand reputation as well as you can also eliminate restaurants having multiple negative reviews to maintain your brand reputation.
Dispute Management:
Dispute Management with live chat customer support, instant dispute solving approach is key for a successful food delivery App.
Insert the New Set of Features Constantly:
If you are ready to startup your on-demand food delivery application, then make sure that you must introduce new features in the app as it is required to match up the current trend, to enhance the user experience, to change the app’s interface, to maintain business growth.
To achieve the seamless transition of the app you should extend a dedicated software development team.
Further visit: Perfect Guide on How to Travel During COVID-19
Promote Your Business:
To obtain success in your on-demand delivery business, you need to promote your business. You can advertise it via Social Media, Ads, Newspaper, Pamphlets, and Digital Marketing. You can also collaborate with some famous faces, though they will advertise your business with their connected audience. Later, despite how great your food service is. it won’t be of much use if people are unaware of it.
Besides the above top 5 tips a few more things to be considered are:
- Develop an on-demand delivery app clone of an already popular app.
- Keep maintaining Order History for easy repetitive Order
- You shouldn’t compromise on service efficiency.
- Give eye-catching deals & discounts to gain a customer base.
- Keep engaging your marketing team to surplus the popularity of your app over time.
Conclusion
Big players such as Zomato, Swiggy, Ubereats & FoodPanda have tasted success in a very short span. Online businesses are growing at lightning speed, the on-demand delivery solution is no exception. I assume that the above tips will be helpful & key factors to grow your on-demand delivery application.
Author – Bio
Mushahid Khatri is a Chief Executive Officer of Yelowsoft which is one of the leading on-demand food delivery solutions. He believes in sharing his strong knowledge base with leaned concentration on entrepreneurship and business.
